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  • Free shipping in the USA and APAC* for all orders above $180

  • Enjoy 30% off twillies and charms purchased with any handbag!

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  • Sale items cannot be returned or exchanged, all sales are final.


Shipping Country

We ship worldwide. Your order will be carefully packaged and delivered to wherever is most convenient for you.

Shipping Cost

Shipping costs differ based on the destination of your order:

United States (except Alaska & Hawaii): free shipping for all orders above $180 USD; flat rate of $25 USD for orders below $180 USD.
Alaska, Hawaii & US APO/FPO addresses: flat rate of $35 USD.
Hong Kong, Singapore, Malaysia, & the Philippines: free shipping for all orders above $180 USD; flat rate of $25 USD for orders below $180 USD.
Australia & New Zealand: flat rate of $40 USD.
Other countries and regions: flat rate of $35 USD for any order. 

Shipping Time

We usually dispatch orders within 3 working days for in-stock items. Once your order is shipped, you will receive a shipping confirmation with the tracking number. Delivery times may vary based on selected service and destination. Due to reduced airline capacity because of COVID, delivery might be delayed and we greatly appreciate your understanding.

Customs Duty

Customs duty may occur for international orders outside the U.S. If you encounter any issues regarding duty, please contact our customer service at and our team will gladly assist you. 

Other Issues

In case of a lost package or other issues, please send an email to, and we will do our best to help you as soon as possible.

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