Shipping Information – OLEADA Official

Shipping Information

Shipping Country

We offer worldwide shipping on all orders directly from our manufacturer in Asia to save carbon footprint. Your order will be carefully packaged and delivered to wherever it is most convenient to you.

Shipping Cost

• United States (except Alaska & Hawaii)- free shipping for all orders above $180 USD; for orders below $180 USD, shipping will cost a flat fee of $25USD. Alaska, Hawaii & US APO/FPO addresses: flat fee of US$ 30
• APAC – free shipping for all orders above $180 USD; for orders below $180 USD, shipping will cost a flat fee of $25 USD.
• Australia & New Zealand – shipping will cost a flat fee of $30 USD.
• For other countries and regions, the shipping fee will be $30 USD. can. Please notice the items should be returned in perfect condition with all tags attached in original packaging. On-sale and personalized orders are final and not eligible for return.

Shipping Time

We want you to have your new OLEADA as soon as possible. In-stock items are typically shipped out within 1-2 business days after the order is placed; if it’s a pre-order, then on the date specified on the product page.

Extra Shipping Fee

Customs duty may occur for international orders outside the U.S. If you encounter any issues regarding duty, please contact our customer service at hello@OLEADA.shop and our team will gladly assist you. 

Arrive Time

We usually dispatch orders within 3 working days for in-stock items. Once your order is shipped, you will receive a shipping confirmation with the tracking information. Delivery times vary based on selected service and destination. Due to reduced airline capacity because of COVID, delivery might be extended and we appreciate your understanding.

Other Problems 

In case of lost package or an order returned to the sender, please send an email to the following address: hello@OLEADA.shop. We will do our best to attend to your inquiry as soon as possible.